Complex Care Management Guidelines

This resource is a guide for developing and implementing complex care management programs for individuals with chronic conditions, functional limitations, and psychosocial needs.

Transitional Rent Concept Paper

This resource proposes a framework for integrating transitional rent services into the Medi-Cal Managed Care Delivery System. It focuses on improving housing stability and health outcomes for members, particularly those with behavioral health needs.

Council For the Homeless: De-escalation

This resource outlines de-escalation techniques and strategies for managing conflict and distress, focusing on communication, empathy, and safety. It also discusses when de-escalation is appropriate, stages of conflict escalation, and when to seek additional...

Motivational Interviewing and Managing Homelessness

This resource introduces motivational interviewing (MI), emphasizing its role in improving treatment outcomes, particularly for individuals experiencing homelessness, and highlights the importance of continuous skill development beyond initial training.
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