by erinb | Dec 2, 2024 | Uncategorized
This resource outlines de-escalation techniques and strategies for managing conflict and distress, focusing on communication, empathy, and safety. It also discusses when de-escalation is appropriate, stages of conflict escalation, and when to seek additional...
by erinb | Dec 2, 2024 | Training
This resource introduces motivational interviewing (MI), emphasizing its role in improving treatment outcomes, particularly for individuals experiencing homelessness, and highlights the importance of continuous skill development beyond initial training.
by erinb | Dec 2, 2024 | Uncategorized
This resource provides a comprehensive guide for organizations to adopt and sustain trauma-informed practices. It includes a self-assessment tool, guidance on understanding and using assessment results, and a manual for implementing and maintaining organizational...
by laurakrupar | Jul 12, 2024 | Uncategorized
This resource details the Enhanced Care Management (ECM) program for individuals and families experiencing homelessness.