Council For the Homeless: De-escalation

This resource outlines de-escalation techniques and strategies for managing conflict and distress, focusing on communication, empathy, and safety. It also discusses when de-escalation is appropriate, stages of conflict escalation, and when to seek additional...

Motivational Interviewing and Managing Homelessness

This resource introduces motivational interviewing (MI), emphasizing its role in improving treatment outcomes, particularly for individuals experiencing homelessness, and highlights the importance of continuous skill development beyond initial training.

Trauma-Informed Organizational Toolkit For Homeless Services

This resource provides a comprehensive guide for organizations to adopt and sustain trauma-informed practices. It includes a self-assessment tool, guidance on understanding and using assessment results, and a manual for implementing and maintaining organizational...
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